August 15, 2010
James Kirkpatrick, Wendy Kayser Kirkpatrick
Return on expectations (ROE) is rapidly sweeping the learning and development industry. The reason is quite simple: when used properly, it never fails to show the value of training in the terms desired by key stakeholders. This is because ROE is designed and executed in...
January 14, 2010
Jack J. Phillips
There is no stakeholder in the learning and development process more important than the CEO of an organization. In the August 2009 issue of T+D, we examined the results of a significant survey of CEOs. This study revealed what CEOs want and do not want for measures of s...
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