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Advancing the Shared Services Journey through Training

Premium Content
Marjorie Derven

Shared services, an organizational structure that consolidates delivery of one or more support functions, is designed to achieve cost reductions, economies of scale, and improved service. At many large, multilocation, and global organizations, shared services is showing... More »

Are You Prepared to Go Global?

Paula Ketter

Does your organization have an environment of inclusion, where employees around the world are tolerant of differences and willing to learn about other languages, cultures, and traditions? More »

What Worries CEOs Now?

Premium Content
Pat Galagan

IBM's CEO Sam Palmisano sets the context this way: "In a very short time, we've become aware of global climate change; of the geopolitical issues surrounding energy and water supplies; of the vulnerabilities of supply chains for food, medicine, and even talent; and of s... More »

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