Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

For Teleworkers, Less Is Definitely More

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Phaedra Brotherton

Fewer interruptions, less company politics, and less face-to-face communication add up to good work-life balance and happier employees, according to newly released data on telework. Researchers Kathryn Fonner, assistant professor of communication at the University of Wi... More »

The Silent Killers of Productivity and Profit

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Chauncey Bell

As we make our way out of the recent recession, it is clear that the business world has changed dramatically and there will be no going back to the way things were. Yet the training and development world remains largely stuck in dated thinking, practices, and programs t... More »