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The Professional Is Political: Three Steps to Avoid Business Communication Stumbles

Premium Content
Karen Friedman

As I exited Amtrak at Philadelphia's 30th Street Station and made my way to the escalator destined upward to the grand train lobby, the oddest thing happened. The moving staircase that was still packed with people heading down to the train platform suddenly changed dire... More »

Looking Forward to Development

Premium Content
Henry Mintzberg

It's been a hectic morning, as usual. You're struggling to keep your head above water. And here comes an email from HR: Apparently, it's time you participated in another development program. Just what you need! You think back on the last one: It was pleasant enough, esp... More »

The Silent Killers of Productivity and Profit

Premium Content
Chauncey Bell

As we make our way out of the recent recession, it is clear that the business world has changed dramatically and there will be no going back to the way things were. Yet the training and development world remains largely stuck in dated thinking, practices, and programs t... More »

AI Lite

Premium Content
Kate Mantegna

Bob, a district sales manager for Acme Corporation, once dreamed of rising to the top and mentoring eager young business suit - clad men and women. But his dreams shatter daily under the stress of fixing one issue at a time. For every great quality he saw in each of his... More »