September 14, 2011 - by Chris Musselwhite
With no end in sight, the "jobless recovery" of 2011 means that managers everywhere are facing ambitious productivity demands with the leanest teams in decades. Motivating people is a perennial management challenge, but in times like these it's up to learning profession... More »
August 14, 2011 - by Jack J. Phillips
A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i... More »
April 13, 2011 - by Herb Greenberg, Patrick Sweeney
As far as painful memories are concerned, most of the extremely difficult decisions we as leaders had to make after the Fall of 2008 will remain with us forever. The world was changing, and we had to change to stay afloat. Resources were limited everywhere we turned. Ti... More »
February 13, 2011 - by Henry Mintzberg
It's been a hectic morning, as usual. You're struggling to keep your head above water. And here comes an email from HR: Apparently, it's time you participated in another development program. Just what you need! You think back on the last one: It was pleasant enough, esp... More »
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