The initial experiences of first-level supervisors can have a major effect on career progression. Many leaders consider such early job challenges to be pivotal in terms of learning how to be more sensitive to others and leading by persuasion. The need for a positive tra... More »

Career Development , Learning & Development , Workforce Development

Career Development , Coaching and Mentoring , Competencies , Human Performance Improvement , Leadership Development , Management Development , Training and Development - General

There are four basic communication styles: expressive, systematic, sympathetic, and direct. Our communication styles affect how others' react to and perceive us. Knowing your communication style and knowing how to manage others' communication styles can reduce conflict,... More »

Human Capital , Learning & Development , Workforce Development

Competencies , Leadership Development , Management Development

The national news has featured stories about corporate greed and irresponsibility, and a large percentage of performance improvement professionals are being asked to implement companywide leadership ethics training. The time is right to make ethical leadership a central... More »

Learning & Development , Workforce Development

Competencies , Curriculum Alignment , Leadership Development , Management Development

A computer manufacturer finds out that transitioning talent into unfamiliar high-level roles requires a full arsenal of the right tools. More »

Career Development , Human Capital , Learning & Development , Workforce Development

Business Impact , Competencies , Curriculum Alignment , Designing Learning , Leadership Development , Management Development