How Can Workplace Learning and Performance Professionals Instill Trust in an Organization’s Leaders?

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Stephen Covey

And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »

Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

The Future of Succession Planning

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William J. Rothwell

ONLINE ONLY: Click here to access Figure 3. In one of the many succession planning presentations I have delivered across the world, I was recently asked, "What is the future of succession planning?" My answer focused on four changes that I see happening: a move from suc... More »