There are four basic communication styles: expressive, systematic, sympathetic, and direct. Our communication styles affect how others' react to and perceive us. Knowing your communication style and knowing how to manage others' communication styles can reduce conflict,... More »

Human Capital , Learning & Development , Workforce Development

Competencies , Leadership Development , Management Development

The national news has featured stories about corporate greed and irresponsibility, and a large percentage of performance improvement professionals are being asked to implement companywide leadership ethics training. The time is right to make ethical leadership a central... More »

Learning & Development , Workforce Development

Competencies , Curriculum Alignment , Leadership Development , Management Development

A handful of students within the business and engineering schools at San Jose State University in California are headed for careers in service-related industries with an expanded set of marketable skills. A specially devised curriculum shared by the two schools includes... More »

Career Development , Human Capital

Career Planning , Competencies , Economy , Global Workforce Development , Jobs , Skills Gap , Students , Trends