"A community first, and a company second" - an interesting choice of words to describe a $6 billion Fortune 400 organization with 35,000 teammates (employees) across the United States, but an even more interesting choice of words 10 years ago when that same organization... More »

Learning & Development

Business Impact , Delivering Training , Designing Learning , Human Performance Improvement , Leadership Development , Measuring and Evaluating

An interview with Jack J. Phillips, Chairman, ROI Institute More »

Learning & Development

Business Impact , Curriculum Alignment , Economy , Measuring and Evaluating , Training and Development - General

Can you believe that my four articles on reaction, learning, behavior, and results were printed in T+D more than 50 years ago? Immediately, they began to get the attention of workplace trainers. Some called them the "four levels" while others named them the "Kirkpatrick... More »

Learning & Development

Assessment , Competencies , Measuring and Evaluating , Training and Development - General

There are numerous quality standards and instruments available to measure training quality, including ISO 9000, ANSI/ASQC Z1.11, ISO 10015, or some form of the Total Quality Management system. The implementation of quality systems is bureaucratic in nature, time consumi... More »

Learning & Development

Designing Learning , Managing the Learning Function , Measuring and Evaluating , Training and Development - General

In 2008, the United States spent an estimated $134 billion on employee training. Employers train employees for improving job skills, career advancement, industry certifications, and the quality of life of their employees, among other reasons. Employers presume a return ... More »

Human Capital , Learning & Development

Designing Learning , Human Performance Improvement , Managing the Learning Function , Measuring and Evaluating , Training and Development - General