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Creating ROE: The End Is the Beginning

Premium Content
James Kirkpatrick

An effective way to show the value of a training initiative is through return on expectations (ROE). When done properly, it cannot fail. Nearly every goal-setting philosophy begins with a clear vision of the desired end result. While this principle is quite simple and e... More »

Emotional Intelligence: Can It Be Taught?

Premium Content

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

ROI: The Report of My Death Is an Exaggeration

Premium Content

What do Mark Twain, Ernest Hemingway, and return-on-investment (ROI) have in common? All have been reported dead, prematurely. Twain was quite resilient, and reporting was so inaccurate in the 19th century that he was reported deceased twice! Almost a century later, rep... More »

Interactive Facilitation Aids Learner-Centered Learning

Premium Content
Juliana Stancampiano

Focusing on how the topic is introduced and encouraging participants to discuss what they are learning and come to their own conclusions helps participants to apply and implement learning immediately. More »

Measure for Measure

Premium Content
Pat Galagan

A growing disconnect between the metrics most trainers use and those that corporate leaders prefer is driving new interest in making a better case for training's impact. While CEOs may consider measures of course satisfaction or learning transfer appropriate and even ne... More »