Managing Performance

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Paula Ketter

That development - discovering and analyzing performance gaps, planning for future improvements in human performance, and designing and developing cost-effective solutions to close performance gaps - lies with middle management. Managers play a crucial role in human per... More »

Don’t Let Poor Writing Stifle Company Growth

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Jack E. Appleman

Writing typically has been viewed as a soft skill that would be nice to improve, but not worth the time or money to invest in training. Most companies are more likely to invest in training for sales, project management, budgeting, or other skills that are easier to link... More »

Sales Training Takes Center Stage

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Brian Lambert

The results of the most recent ASTD research study, "State of Sales Training," reveal the absence of a clear, comprehensive definition of many sales training topics that may be contributing to the sales skills gap facing many organizations. This sales skills gap, if not... More »

Leveling the Field

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Bill Withers

For 15 years, learning professionals have acknowledged the importance of designing and implementing effective Level 2 tests. Successful information gathering depends on trainers' ability to leverage the basics of why the learning is important and what the goals are. Wha... More »