September 19, 2011 - by Golnaz Sadri
Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »
July 19, 2011 - by Ann Pace
Learning professionals stuck in their pursuit of the ideal evaluation metrics would be wise to forego perfection and just measure. More »
March 19, 2011 - by Roger Pearman
Leadership dimensions are plentiful: visioning, communicating, planning, inspiring, and much more. One thing all leaders have in common is followers - those who help the leader make things happen. As such, relationships are the lifeblood of leadership achievement, and t... More »
December 23, 2009 - by Benjamin Ruark
We watch how exemplary subject matter experts (SMEs) use gap analysis to do their work better than their average counterparts, to capture in a training curriculum the crme de la crme of how-to. But today's knowledge workers are required to demonstrate higher-order cogni... More »
November 23, 2009 - by M.J. Hall
Every day we see articles on building organizational capability. There are also many questions about how to determine learning's value in an organization. Much of this discussion focuses around return-on-investment (ROI), effectiveness, and efficiency - essentially the ... More »
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