May 14, 2010 - by Robert Cooperman
Training professionals, particularly those employed in training units of larger organizations, are subject to the customer service philosophies and practices of their organization as well as the industry the organization works within. This is inherently good; a customer... More »
May 14, 2010 - by Warren Wilhelm
It's a painful fact that today's economic distress puts pressure on continuing organizational learning. Cutting learning expenses is easy, produces almost instant savings, and has few short-term negative effects. Learning budgets are almost always among the first target... More »
May 14, 2010 - by Mark Simon
At a recent meeting, the director of training operations at a global biopharmaceutical company was asked a fairly simple and straightforward question: "What keeps you awake at night?" After thinking about it for a moment, she said, "Well, my group is developing more tha... More »
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