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Emotional Intelligence: Can It Be Taught?

Premium Content

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Just Measure: Show Learning’s Impact Today

Ann Parker

Learning professionals stuck in their pursuit of the ideal evaluation metrics would be wise to forego perfection and just measure. More »

Can You Keep the Change?

Juana Llorens

A review of Change Anything: The New Science of Personal Success by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler More »

Coloring the Ideal Business Transformation Solution

Premium Content

Crayola, a Hallmark-owned company with headquarters in Easton, Pennsylvania, realized in 2004 that it needed to replace its aging legacy software systems. Its strategy was to implement an enterprise system that would be the single source of their manufacturing, inventor... More »

Using Myers-Briggs Personality Type to Create a Culture Adapted to the New Century

Premium Content

Underlying its core mission is a belief in the best of human nature, including people's ability to accomplish great things and find deep meaning in relationships. This belief has always shaped Hallmark's policies, which place people - both within and outside the organiz... More »

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