Framing results solely based on Donald Kirkpatrick's four levels of measurement doesn't clarify the business value of training. For example, if measurement for a course on diversity calls for 2,000 managers to successfully complete a one-day course, then upper managemen... More »

Learning & Development

Intermediate-level Content , Managing the Learning Function , Measuring and Evaluating , Training and Development - General

Jim Owens, chairman and CEO of Caterpillar Inc., noted in a recent interview: "We've basically doubled the size of the company in three-and-a-half years. That's unprecedented for a Fortune 75 company." With the increase in size comes the challenge of ensuring that our p... More »

Global Human Resources Development , Human Capital , Learning Technologies

Advanced Level Content , Engagement , Global Workforce Development , Innovation , Managing the Learning Function , Training and Development - General