Blame it on the balanced scorecard. Though not the first to devise a business scorecard, Robert S. Kaplan and David P. Norton set off a flurry of interest in people-related metrics with the publication of their 1996 book The Balanced Scorecard: Translating Strategy Into... More »

Human Capital , Learning & Development

Business Impact , Career Development , Curriculum Alignment , Human Performance Improvement , Training and Development - General

A growing disconnect between the metrics most trainers use and those that corporate leaders prefer is driving new interest in making a better case for training's impact. While CEOs may consider measures of course satisfaction or learning transfer appropriate and even ne... More »

Learning & Development

Managing the Learning Function , Measuring and Evaluating , Training and Development - General , Trends

While more and more workday activities, including employee learning, are headed for the wide-open spaces of the Internet, professional services firm Deloitte LLP is building a $300 million corporate university on the solid ground of Westlake, Texas. Scheduled to open in... More »

Learning & Development

Career Development , Delivering Training , Engagement , Global Workforce Development , Managing the Learning Function , Training and Development - General