Performance Evaluation: A Journey With Regular Checkpoints

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Rick Pharris

The best performance reviews are not an event, but an opportunity to help employees set goals and provide feedback to stay on course. More »

Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

A Leadership Tool for Smart Thinking

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Pierre Dube

Paula is a shift supervisor for a high-tech industry. Prior to her daily brief with her crew, she must sift through data on industry updates, changes in the work schedule, current plant performance, and a host of other documents to determine what to provide her crew so ... More »

Stop Following Joe Around!

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Bruno Neal

Most companies, those with and without formal training departments, have some sort of on-the-job training (OJT) in place to support the learning of a new hire. In most cases, the OJT consists of introducing the new hire to a more experienced employee who walks him throu... More »