November 15, 2010 - by Paula Ketter
Change can be scary. If you agree, then 2010 has been a "scary" year. Along with the challenges of the economic recession, social media tools exploded onto the scene, five generations in the workforce created a whole new workforce dynamic, and talent retention and engag... More »
September 15, 2010 - by Mandy Woulfe
Many times you may have wondered, what do participants really think about the corporate classes they have attended? Do they like or dislike certain types of training? What are the elements of a training class that make the class boring or interesting? Most importantly, ... More »
September 15, 2010 - by Pat Galagan, Tony Bingham
If there were a reality TV show called Extreme Leadership Development, Mercer CEO Michele Burns would be its star. Burns came to her current job by way of Delta Airlines during and after 9/11, and Mirant, an energy company she led out of Chapter 11. Not long after she t... More »
July 20, 2010 - by Patrick Lencioni
When it comes to providing service, especially in the world of consulting and workplace training, there is one quality that I believe is more powerful than any other for enabling us to transform the lives of the people we serve. It's not something you'll find on a list ... More »
May 20, 2010 - by Kathy Reiffenstein
Presentations to C-level executives are renowned for their high visibility, reputation to make or break a career, and ability to create nerve-wracking anticipation. Executive-suite audiences have a short attention span, a "show-me" attitude, and no problem interrupting ... More »
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