Crayola, a Hallmark-owned company with headquarters in Easton, Pennsylvania, realized in 2004 that it needed to replace its aging legacy software systems. Its strategy was to implement an enterprise system that would be the single source of their manufacturing, inventor... More »

Learning & Development , Global Human Resources Development , Human Capital

Change Management , Human Performance Improvement , Managing Organizational Knowledge , Assessment , Competencies , Training and Development - General

What makes good training? It's a question that is literally as old as training itself and one that has never been given a truly concrete answer. So often we are flooded with the things that we must do to design effective training. In my 10 years of training experience, ... More »

Learning & Development

Change Management , Curriculum Alignment , Designing Learning , Training and Development - General

In Training on Trial by James and Wendy Kirkpatrick, the reader is presented with the idea of viewing his training endeavors as though they were part of a legal case. Throughout the book, the Kirkpatricks use the legal trial metaphor to explain how learning professional... More »

Learning & Development

Assessment , Competencies , Measuring and Evaluating , Training and Development - General

An interview with Jean Barbazette, founder of The Training Clinic, the leading company for “Train-the-Trainer” programs in the United States. More »

Learning & Development

Asia Pacific , Delivering Training , Designing Learning , Training and Development - General , Training for Multiple Cultures

"OK, let's get training involved and see how fast they can roll this out." These are the words from senior managers that (should) send chills through even the most responsive training departments. Trainers are usually the last to know of impending change because most of... More »

Learning & Development

Change Management , Delivering Training , Training and Development - General