The initial experiences of first-level supervisors can have a major effect on career progression. Many leaders consider such early job challenges to be pivotal in terms of learning how to be more sensitive to others and leading by persuasion. The need for a positive tra... More »

Career Development , Learning & Development , Workforce Development

Career Development , Coaching and Mentoring , Competencies , Human Performance Improvement , Leadership Development , Management Development , Training and Development - General

You've planned this meeting for two months, and finally, all the key players are here (except for the ones who are late). All you have to do is work through the agenda and get a decision made, and your dream project is on its way. Suddenly, disaster strikes, as strong "... More »

Career Development , Senior Leaders & Executives , Workforce Development

Business Impact , Coaching and Mentoring , Management Development

Gregory Bateson famously said that information is a "difference that makes a difference." We can say a similar thing about feedback: "If nothing happens because of it, it ain't feedback." So what keeps something from happening when we are giving or receiving feedback? F... More »

Career Development , Learning & Development , Workforce Development

Assessment , Career Development , Coaching and Mentoring , Delivering Training , Human Performance Improvement , Management Development , Managing the Learning Function