New Managers Feeling Lost at Sea

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Phaedra Brotherton

New survey finds that most managers enter the role without formal training. Although becoming a first-time manager is considered a career highlight, many new managers don't feel they're quite ready to lead their teams. And nearly 60 percent of new managers don't receive... More »

Is Coaching or Mentoring Part of Your Learning Strategy?

Paula Ketter

Coaching and mentoring can involve everyone from the C-Suite, to teams, to new hires, and a coach or mentor can play myriad roles—designer, facilitator, instructor, coach, or mentor—to help individuals or teams become more efficient, effective, and productiv... More »

Hamburger University Turns 50: 90,000 Served

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Pat Galagan

In 1961, Fred Turner, McDonald's former senior chairman and Ray Kroc's first grill man, founded Hamburger University in the basement of a McDonald's restaurant in Elk Grove Village, Illinois, making McDonald's the first restaurant organization to open a full-time traini... More »