High-Yield Development

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Teresa Tanner

During 2008 and well into 2009, the banking industry faced a level of public scrutiny not witnessed in recent history. And while economic conditions continue to be challenging, creating an environment in which employees can thrive and advance is critical to an organizat... More »

Daring to Care

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Juana Llorens

If the recent debate over fixing the U.S. healthcare system has done anything, it has helped to reveal some of the complexities underlying the delivery of cost-efficient, high-quality, patient-focused care. For learning professionals at hospitals and other healthcare or... More »

When to Lead? When to Manage?

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Roger Plachy

Leadership - so desired, yet so misunderstood. The confusion is due to its juxtaposition, commingling, and blurring with managership. Managers simply don't know where one stops and the other begins. Thus, managers continue to misjudge the distinction between the needs o... More »

Navigating the Transition to Supervisor

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Marjorie Derven

The initial experiences of first-level supervisors can have a major effect on career progression. Many leaders consider such early job challenges to be pivotal in terms of learning how to be more sensitive to others and leading by persuasion. The need for a positive tra... More »