September 20, 2010
Trainers have a perspective in the workplace that very few professionals do: They are aware of team dynamics when they work with various groups. While conducting seminars, training professionals directly observe how work groups function. Because trainers work across org...
September 15, 2010
Pat Galagan, Tony Bingham
If there were a reality TV show called Extreme Leadership Development, Mercer CEO Michele Burns would be its star. Burns came to her current job by way of Delta Airlines during and after 9/11, and Mirant, an energy company she led out of Chapter 11. Not long after she t...
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