If there were a reality TV show called Extreme Leadership Development, Mercer CEO Michele Burns would be its star. Burns came to her current job by way of Delta Airlines during and after 9/11, and Mirant, an energy company she led out of Chapter 11. Not long after she t... More »

Career Development , Learning & Development , Senior Leaders & Executives , Workforce Development

Advanced Level Content , Change Management , Leadership Development , Training and Development - General

The issue of executive support for leadership development solutions is far more complex than often acknowledged. Unfortunately, all too often, we hear generalizations ("We don't have executive support for this") without due consideration of the variables that must be ta... More »

Career Development , Senior Leaders & Executives , Workforce Development

Career Development , Change Management , Intermediate-level Content , Leadership Development , Management Development

Reviewed by Paula KetterChip Heath and Dan Heath, the bestselling authors of Made to Stick, tackled the issue of change in their new book, Switch: How to Change Things When Change is Hard. This is a subject that many authors and subject matter experts have tried to expl... More »

Learning & Development , Senior Leaders & Executives , Workforce Development

Business Impact , Career Development , Change Management , Leadership Development , Managing Organizational Knowledge