Trainers have a perspective in the workplace that very few professionals do: They are aware of team dynamics when they work with various groups. While conducting seminars, training professionals directly observe how work groups function. Because trainers work across org... More »

Learning & Development

Change Management , Coaching and Mentoring , Human Performance Improvement , Integrated Talent Management , Leadership Development , Managing the Learning Function

If there were a reality TV show called Extreme Leadership Development, Mercer CEO Michele Burns would be its star. Burns came to her current job by way of Delta Airlines during and after 9/11, and Mirant, an energy company she led out of Chapter 11. Not long after she t... More »

Career Development , Learning & Development , Senior Leaders & Executives , Workforce Development

Advanced Level Content , Change Management , Leadership Development , Training and Development - General

A sales and marketing firm learns that a companywide cultural overhaul starts with purposeful conversation. More »

Learning & Development , Workforce Development

Beginner Level Content , Change Management , Engagement , Leadership Development , Training and Development - General

Reviewed by Paula KetterChip Heath and Dan Heath, the bestselling authors of Made to Stick, tackled the issue of change in their new book, Switch: How to Change Things When Change is Hard. This is a subject that many authors and subject matter experts have tried to expl... More »

Learning & Development , Senior Leaders & Executives , Workforce Development

Business Impact , Career Development , Change Management , Leadership Development , Managing Organizational Knowledge