"What have you done for me lately?" That question is running through the minds of the sales executives, sales managers, and sellers you work with on a daily basis. If you're a sales trainer who answers this question with the number of programs you facilitated or the res... More »

Learning & Development , Sales Enablement

Competencies , Human Performance Improvement , Selling Skills , Skills Gap

When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »

Learning & Development , Learning Technologies , Sales Enablement

Business Impact , Curriculum Alignment , Delivering Training , Designing Learning , E-Learning , Innovation , Measuring and Evaluating , Selling Skills , Skills Gap , Training and Development - General

The results of the most recent ASTD research study, "State of Sales Training," reveal the absence of a clear, comprehensive definition of many sales training topics that may be contributing to the sales skills gap facing many organizations. This sales skills gap, if not... More »

Learning & Development , Sales Enablement

Competencies , Delivering Training , Selling Skills , Skills Gap , Training and Development - General

In a world characterized by ethnic and linguistic diversity - where language skills and cultural understanding have become critical to commercial success - Fort Lauderdale-based language school TALK International is constantly implementing new strategies to help its cus... More »

Learning & Development , Sales Enablement

Designing Learning , Human Performance Improvement , Selling Skills , Skills Gap , Training for Multiple Cultures , Trends

Disagreements and disputes inevitably occur - from friction with co-workers to arguments with family members and significant others. Questions about how to resolve conflicts regarding organization development and culture issues, customer service problems, or struggling ... More »

Career Development , Learning & Development , Sales Enablement

Career Development , Human Performance Improvement , Selling Skills , Skills Gap