"What have you done for me lately?" That question is running through the minds of the sales executives, sales managers, and sellers you work with on a daily basis. If you're a sales trainer who answers this question with the number of programs you facilitated or the res... More »

Learning & Development , Sales Enablement

Competencies , Human Performance Improvement , Selling Skills , Skills Gap

When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »

Learning & Development , Learning Technologies , Sales Enablement

Business Impact , Curriculum Alignment , Delivering Training , Designing Learning , E-Learning , Innovation , Measuring and Evaluating , Selling Skills , Skills Gap , Training and Development - General

"You never have enough money to do all the training you want to do," says Karie Willyerd, vice president and chief learning officer at Sun Microsystems. Sun releases a product or an update every day around which training could be built; but putting out a new program or ... More »

Global Human Resources Development , Human Capital , Learning & Development , Learning Technologies , Senior Leaders & Executives

E-Learning , Human Performance Improvement , Managing Organizational Knowledge , Managing the Learning Function , Selling Skills , Skills Gap , Training and Development - General

Case Studies

The results of the most recent ASTD research study, "State of Sales Training," reveal the absence of a clear, comprehensive definition of many sales training topics that may be contributing to the sales skills gap facing many organizations. This sales skills gap, if not... More »

Learning & Development , Sales Enablement

Competencies , Delivering Training , Selling Skills , Skills Gap , Training and Development - General

In a world characterized by ethnic and linguistic diversity - where language skills and cultural understanding have become critical to commercial success - Fort Lauderdale-based language school TALK International is constantly implementing new strategies to help its cus... More »

Learning & Development , Sales Enablement

Designing Learning , Human Performance Improvement , Selling Skills , Skills Gap , Training for Multiple Cultures , Trends