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Learning Your Way Through Crisis

Premium Content

When losses mount and a revised business plan is called for, smart companies turn to their training departments to help develop and roll out the new agenda. India’s ICICI Lombard General Insurance Company Ltd. offers an illuminating perspective of this dynamic. More »

Valvoline Instant Oil Change

Premium Content

Like many retail operations that employ young workers on an hourly basis, Valvoline Instant Oil Change has struggled with employee turnover, especially in the first 90 days. To lower that turnover and promote an approach of “career” rather than just “j... More »

Continuously Learning

Darin Hartley’s passion for training grew during his military career and has evolved through a 20-year professional journey in learning and development. More »

Giving Sales Training a Seat at the Table

Michael Galvin

How do salespeople become better at what they do? Usually there are professionals—sales trainers, sales coaches, or sales leaders—whose jobs it is to create better sales team members. They are called sales enablers. More »

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