Employee engagement in the retail industry needs a boost. More »

Sales Enablement , Human Capital , Learning & Development , Workforce Development

Selling Skills , Engagement , Human Performance Improvement , Designing Learning

Training professionals, particularly those employed in training units of larger organizations, are subject to the customer service philosophies and practices of their organization as well as the industry the organization works within. This is inherently good; a customer... More »

Learning & Development , Sales Enablement

Business Impact , Curriculum Alignment , Designing Learning , Human Performance Improvement , Training and Development - General

In early 2006, IBM senior executives made a commitment to hire additional sales professionals around the world to fuel company growth. The company's sales learning team was charged with redesigning the Global Sales School (GSS) - the foundational sales training program ... More »

Learning & Development , Learning Technologies , Sales Enablement

Business Impact , Curriculum Alignment , Designing Learning , Human Performance Improvement , Measuring and Evaluating , Selling Skills

In a world characterized by ethnic and linguistic diversity - where language skills and cultural understanding have become critical to commercial success - Fort Lauderdale-based language school TALK International is constantly implementing new strategies to help its cus... More »

Learning & Development , Sales Enablement

Designing Learning , Human Performance Improvement , Selling Skills , Skills Gap , Training for Multiple Cultures , Trends