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Emotional Intelligence: Can It Be Taught?

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Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Leadership Development: What’s Evaluation Got to Do With It?

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Ethan S. Sanders

It is common to encounter skeptical attitudes toward the measurement of leadership development programs. In truth, the research team was somewhat skeptical as we began the ASTD/ICF study titled "The Impact of Leadership Development Programs." Our initial foray into the ... More »

Mismanaged Transitions

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Many companies think that the hard part is over after selecting and promoting an employee to a new management position, but many employers are putting their feet up and calling it a day's work too soon. Only 24 percent of respondents rated their organizations as good wh... More »