March 23, 2009
Gregory Bateson famously said that information is a "difference that makes a difference." We can say a similar thing about feedback: "If nothing happens because of it, it ain't feedback." So what keeps something from happening when we are giving or receiving feedback? F...
March 15, 2009
Transition of top-level leadership can present numerous challenges to organizations. In the first decade of the 21st century, the challenges are more acute than at any time in the recent past. The retirement of the baby boom generation, increased demand for accountabili...
Stay connected with: