How Can Workplace Learning and Performance Professionals Instill Trust in an Organization’s Leaders?

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Stephen Covey

And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »

Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Keep Learning Relevant

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Paula Ketter

With a 10 percent reduction in his company's workforce in late 2008, Stanley Works Chairman and CEO John Lundgren turned his concentration to keeping his employees "motivated, energized, engaged, and focused on company goals." The tool maker posted a better-than-expecte... More »