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Paula Ketter

With a 10 percent reduction in his company's workforce in late 2008, Stanley Works Chairman and CEO John Lundgren turned his concentration to keeping his employees "motivated, energized, engaged, and focused on company goals." The tool maker posted a better-than-expecte... More »

Personal Credibility Is the New PC

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Sandy Allgeier

Personal credibility (PC) is hot. Even if the words aren't used, the concept is constantly making headlines. Next time you watch or listen to a news broadcast, pay attention to how many of the topics center on one key theme: how some person or some organization has lost... More »

A Matter of Transparency

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George Wolfe

According to Merriam-Webster's dictionary, "transparency" denotes an individual or system that is "free from pretense or deceit and readily understood." And research from SUNY New Paltz (as communicated through the ASTD Benchmarking Forum), found that "business areas, i... More »