Soft Skills: A Case for Higher Education and Workplace Training

Ann Pace

Two education and training experts weigh in on the importance of soft skills proficiency for today's workforce. More »

Seeking Civility: Eradicating Bullying at Work

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Catherine Mattice

The media and lawmakers have been abuzz with talk of bullying in schools; but bullying does'nt end when you graduate. It is alive and well in the workplace, too. According to research by the National Institute for Occupational Safety and Health, 25 percent of workplaces... More »

Investing in Learning

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Jennifer J. Salopek

A strong culture of continuous learning encourages employees to be proactive partners in their growth and development. Much has changed at Summit Credit Union in the past three years. A merger in the fall of 2008 nearly doubled the organizations size, necessitating the ... More »

How Can Workplace Learning and Performance Professionals Instill Trust in an Organization’s Leaders?

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Stephen Covey

And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »