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Soft Skills: A Case for Higher Education and Workplace Training

Ann Parker

Two education and training experts weigh in on the importance of soft skills proficiency for today's workforce. More »

Investing in Learning

Premium Content

A strong culture of continuous learning encourages employees to be proactive partners in their growth and development. Much has changed at Summit Credit Union in the past three years. A merger in the fall of 2008 nearly doubled the organizations size, necessitating the ... More »

Seeking Civility: Eradicating Bullying at Work

Premium Content

The media and lawmakers have been abuzz with talk of bullying in schools; but bullying does'nt end when you graduate. It is alive and well in the workplace, too. According to research by the National Institute for Occupational Safety and Health, 25 percent of workplaces... More »

How Can Workplace Learning and Performance Professionals Instill Trust in an Organization’s Leaders?

Premium Content

And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »

Emotional Intelligence: Can It Be Taught?

Premium Content

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

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