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Advancing the Shared Services Journey through Training

Premium Content
Marjorie Derven

Shared services, an organizational structure that consolidates delivery of one or more support functions, is designed to achieve cost reductions, economies of scale, and improved service. At many large, multilocation, and global organizations, shared services is showing... More »

The Case for Measuring Intangibles

Premium Content
Susan Lesser

We tend to measure that which is of value to our business or organization because we inherently know that we can't manage what we can't measure. So what does this say about organizational intangibles, such as leadership, communication, and teamwork? While the majority o... More »

The Speed of Success

Pat Galagan

High-tech measurement firm Agilent relies on developing great leaders and managers to equip the company for long-term success and expedited growth. More »

Building Leadership and Organizational Capability at Agilent

Premium Content
Teresa Roche

When measurement matters, engineers, scientists, manufacturers, businesses, researchers, and government agencies rely on Agilent tools and solutions. From home entertainment to homeland security, from food safety to network reliability, and from communicating wirelessly... More »