Learning Your Way Through Crisis

Premium Content
Paul Harris

When losses mount and a revised business plan is called for, smart companies turn to their training departments to help develop and roll out the new agenda. India’s ICICI Lombard General Insurance Company Ltd. offers an illuminating perspective of this dynamic. More »

The Case for Measuring Intangibles

Premium Content
Susan Lesser

We tend to measure that which is of value to our business or organization because we inherently know that we can't manage what we can't measure. So what does this say about organizational intangibles, such as leadership, communication, and teamwork? While the majority o... More »

Using Passion to Become a True Business Partner

Premium Content
Deadra Welcome

Learning professionals often enter the field after working in a non-HR position first. Many actually lack proper education and training when they enter the field; therefore, informal learning on the job becomes the way that many of us learn our trade. Although learning ... More »

Managing Learning in More Than One Way

Premium Content
Bill Perry

Oregonians have an independent streak. It's been that way since pioneers voted to make the state part of the union more than 150 years ago. Even the state's motto, "She flies with her own wings," gives outsiders a hint that Oregonians like to do things their way. It com... More »