September 14, 2011 - by Marjorie Derven
Shared services, an organizational structure that consolidates delivery of one or more support functions, is designed to achieve cost reductions, economies of scale, and improved service. At many large, multilocation, and global organizations, shared services is showing... More »
January 19, 2011 - by Pat Galagan
IBM's CEO Sam Palmisano sets the context this way: "In a very short time, we've become aware of global climate change; of the geopolitical issues surrounding energy and water supplies; of the vulnerabilities of supply chains for food, medicine, and even talent; and of s... More »
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