Web 2.0 and social networking tools are playing a growing role in informal learning inside organizations. But there's an odd catch. They work best when employees trust the tools and use them, which is closely related to how much control employees are given and how littl... More »

Learning Technologies

Designing Learning , E-Learning , Human Performance Improvement , Social Learning

Despite the explosive growth of sites such as Twitter, Facebook, and YouTube, many companies have put their guards up instead of their firewalls down when it comes to employees' usage of social networking sites. And many workers agree with them, at least in theory. Seve... More »

Learning Technologies

Managing Organizational Knowledge , Social Learning , Training and Development - General

In every walk of life, ordinary people have turned into extraordinary performers. Consider Frances Hesselbein. A stay-at-home mom, she reluctantly accepted a series of leadership positions, and eventually became acclaimed director of the Girl Scouts. Silvia Lagnado, a s... More »

Learning & Development

Career Development , Career Planning , Social Learning , Training and Development - General