When a weak economy brought myriad challenges to the banking world, SunTrust Banks CEO Bill Rogers focused on driving employee engagement. More »

Human Capital , Learning & Development , Senior Leaders & Executives

Advanced Level Content , Business Impact , Economy , Integrated Talent Management , Training and Development - General

Driven by the employment motto, "From campus to partner," employee learning and development at Grant Thornton is guided by a stair-step framework that includes all online and in-person offerings. The senior managers, all CPAs, work at Chicago-based Grant Thornton LLP, a... More »

Human Capital , Learning & Development , Learning Technologies , Workforce Development

E-Learning , Integrated Talent Management , Management Development , Training and Development - General

Case Studies

Jiffy Lube University offers 10 certifications including training courses on customer service, management, technical procedures, and service standards to prepare 21,000 employees to serve 22 million customers each year. Most car owners know to have the oil in their cars... More »

Higher Education , Learning & Development

E-Learning , Integrated Talent Management , Training and Development - General

Case Studies

Unsure of what to expect, Howrey associate Melinda Lackey looked around the room nervously and wondered, not for the first time, why her firm had brought her and 19 other first-year lawyers to Washington, D.C., for a two-and-a-half day academy on how to take depositions... More »

Career Development , Human Capital , Learning & Development

Career Development , Competencies , Curriculum Alignment , Designing Learning , Integrated Talent Management , Managing Organizational Knowledge , Simulations and Serious Games , Training and Development - General