October 12, 2012 - by ASTD Staff
When you examine the BEST award-winning organizations during the past decade, several key characteristics emerge. These winning organizations have metrics that matter—inclusion of learning objectives as part of individual performance goals, a clear link betw... More »
September 07, 2012 - by Dan Pontefract
In its quest to become the most recommended company in the markets it serves, TELUS puts its focus on customer experience and employee engagement. More »
August 08, 2012 - by Laurel Goulet, Jonathan Jefferson, Paul Szwed
Leadership development shouldn’t be exclusive to high-level staff. Rather, all employees should possess an understanding about leadership from many perspectives. More »
August 08, 2012 - by Tony Bingham, Pat Galagan
Consistent and professional service for its 22 million annual customers is attributed to Jiffy Lube’s award-winning and accredited training courses. More »
August 08, 2012 - by Ken Barber
Here are five steps from multiple award-winning Jiffy Lube University. More »
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