October 01, 2011 - by Jennifer J. Salopek
Steelcase University plays a vital role in the evolution of design-thinking capabilities at Steelcase Inc. When is a chair not just a chair? When its nodea mobile, flexible classroom seat that supports multiple teaching styles, room configurations, and learner preferenc... More »
Driven by the employment motto, "From campus to partner," employee learning and development at Grant Thornton is guided by a stair-step framework that includes all online and in-person offerings. The senior managers, all CPAs, work at Chicago-based Grant Thornton LLP, a... More »
Jiffy Lube University offers 10 certifications including training courses on customer service, management, technical procedures, and service standards to prepare 21,000 employees to serve 22 million customers each year. Most car owners know to have the oil in their cars... More »
September 13, 2011 - by Kevin Oakes, Pat Galagan
The term talent management is such an enigma. In an industry that consistently reinvents its vocabulary, never before has a human resources term garnered so much attention and yet been so misunderstood and overly hyped. And by some, overly scorned. Ironically, given the... More »
March 13, 2011 - by Stephen Cohen
By now, little convincing needs to be done regarding the relationship between great (even good) leadership and improved business performance. Whether it is anecdotal stories or fact-based research of how great leaders built up their organizations or sustained strong bus... More »
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