October 23, 2009 - by Ann Kwinn
"It was about 7 o'clock on a breezy Monday night. I was knocking down a Scotch and soda before the cab ride home when the wind blew in a tousled blonde too lightly dressed for the weather. In that outfit, she was begging for a chest cold in several places at once so I d... More »
September 23, 2009 - by Kathy Oswald, Laurie Jensen
As the financial crisis of 2008 becomes the recession of 2009, the healthcare industry not only struggles to manage the same unprecedented losses on investments as other organizations, it is also shouldering the financial burden of a rapidly growing population of uninsu... More »
July 16, 2009 - by Andrew Jefferson, Cal Wick, Roy Pollock
You've just put on a terrific training program. The evaluations are outstanding, participants' comments are supportive, and scores on the post-test prove that a lot of learning took place. You feel great. You and your team believe you have scored a big win and your miss... More »
April 23, 2009 - by Carol Jennings
The human resources organization development & training (OD&T) department uses a variety of training delivery methods to offer educational opportunities to 20,000 employees across the greater Houston metropolitan area. Memorial Hermann Healthcare System emphasiz... More »
March 23, 2009 - by Pat Galagan
Here's a scenario to give trainers pause. You're presenting at a conference. Minutes into your session, a number of people are tapping furiously on their phones or reading incoming messages. Most of these people get up and leave the room, while another bunch trickles in... More »
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