An Insiders View to Meeting the Challenges of Blended Learning Solutions

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Patrice T. Collins

There is no shortage of reasons to adopt blended learning, but anyone who has tried something new knows that the unexpected can happen despite even the most thorough planning and preparation. When it comes to blended learning, there is so much available an... More »

The Amazing Era of Self-Service Learning

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Pat McLagan

The learning professional's role in self-service learning is to help learners make learning more effective, efficient, productive, innovative, and fun. This is the era of self-service. We pump our own gas, file our own taxes online, tally and bag our own g... More »

Instilling Competencies From Top to Bottom

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Paul Harris

Customer service and community support go hand in hand at this large Texas hospital. Learning is a principal ingredient of both. University Health System is a large institution that includes a single inpatient hospital and 17 ambulatory care facilities scattered through... More »

Learning Has a Seat at the Table

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Jennifer J. Salopek

Steelcase University plays a vital role in the evolution of design-thinking capabilities at Steelcase Inc. When is a chair not just a chair? When its nodea mobile, flexible classroom seat that supports multiple teaching styles, room configurations, and learner preferenc... More »

Managing 'Use of Self' for Masterful Facilitation

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David Jamieson

Maria stands in front of the class, composed of 30 managers on day two of a four-day leadership training workshop. This day's section is an inquiry into personal values. The class is working in groups to coach each other on clarifying their individual values. One of the... More »