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Creating ROE: The End Is the Beginning

Premium Content
James Kirkpatrick

An effective way to show the value of a training initiative is through return on expectations (ROE). When done properly, it cannot fail. Nearly every goal-setting philosophy begins with a clear vision of the desired end result. While this principle is quite simple and e... More »

Transforming HRD Into an Economic Value Add

Premium Content

How much economic value does your HRD function generate for your organization? If you do not know the answer, here's help to determine whether you are a cost center or an economic value add (EVA), as well as what you can do to increase your strategic value to your organ... More »

Moving From Evidence to Proof: New Directions for the Way We Think About Metrics

Premium Content
Jack J. Phillips

A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i... More »

The Case for Measuring Intangibles

Premium Content

We tend to measure that which is of value to our business or organization because we inherently know that we can't manage what we can't measure. So what does this say about organizational intangibles, such as leadership, communication, and teamwork? While the majority o... More »

Prioritizing and Maximizing the Impact of Corporate Universities

Premium Content

The field of employee learning and development has grown exponentially in the past decade. According to the ASTD 2010 State of the Industry Report, U.S. organizations spent approximately $125.88 billion on employee learning and development in 2009 - a $65 billion increa... More »

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