Waning Influence

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Michael Laff

Yet for an overwhelming majority of leaders, addressing dysfunctional behavior in the office is the headache that won't go away, and they acknowledge being powerless to change it. Shifting blame, gossiping, and harboring territorial attitudes are three of the most destr... More »

Designing E-Learning: Outside the Box

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ASTD Staff

In many ways, designing successful e-learning is a nearly impossible task. The complexity can be overwhelming, with challenges coming from voluminous content that somehow manages to be incomplete, unsympathetic technology, anxious and inattentive learners, inadequate bu... More »

Knowledge Walks Out the Door

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Michael Laff

For many organizations, the only planning being contemplated for retiring baby boomers is determining how many pizzas to order for the farewell party. A surprisingly low 4 percent of organizations reported having a formal knowledge-transfer process, according to a surve... More »