A Leadership Tool for Smart Thinking

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Pierre Dube

Paula is a shift supervisor for a high-tech industry. Prior to her daily brief with her crew, she must sift through data on industry updates, changes in the work schedule, current plant performance, and a host of other documents to determine what to provide her crew so ... More »

The Best of Best Practices: Critical Success Factors for Identifying and Measuring Industry-Leading Management Solutions

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Louis Carter

In today's uncertain economic climate, the ability to identify effective and actionable solutions to business challenges is more crucial than ever to the strategic management process. When there are substantial problems to be solved, best practice benchmarking providers... More »

The Burgeoning Metrics Market

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ASTD Staff

Blame it on the balanced scorecard. Though not the first to devise a business scorecard, Robert S. Kaplan and David P. Norton set off a flurry of interest in people-related metrics with the publication of their 1996 book The Balanced Scorecard: Translating Strategy Into... More »

Learning Linked To Success

Pat Galagan

At Ciena Corporation, the link between learning and business strategy is not lip service; it’s a tangible dedication that starts from the top. More »