Seven Cures to Skipping the Needs Assessment

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Natalia Muller

When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »

Mistrust in Our Leaders

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Paula Ketter

Experts agree that enlightened leadership begets engaged employees, but as simple as that formula is, the enlightened leader is missing from many organizations. According to the Paul Harris feature on page 46, a recent DDI study found that 62 percent of employees have n... More »

Giving One Pause

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Nance Guilmartin

What if learning to be a successful leader in today's demanding, 24-7 world begins with the confidence to publicly acknowledge what you don't know you don't know? That's what I often ask decision makers, learning professionals, managers, and people who are responsible f... More »

There Is No Denying That “Change Is Hard”

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Paula Ketter

Reviewed by Paula KetterChip Heath and Dan Heath, the bestselling authors of Made to Stick, tackled the issue of change in their new book, Switch: How to Change Things When Change is Hard. This is a subject that many authors and subject matter experts have tried to expl... More »

Project Leadership and the Art of Managing Relationships

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Barbara Anderson

A tremendous amount of information and resources are available to today's project manager. Much has been written and documented about the craft and complexity of effective project management. If you conduct a search at a book retailer, you'll discover more than 2,500 pu... More »