A small office gets back to basics and learns the value of a compliment. More »

Human Capital

Business Impact , Engagement , Social Learning

One of the dramatic results of the current economic situation is that many executives have to reorganize and restructure their workforces, often with little notice or planning. Unfortunately, in the ensuing shuffle, potential talent can be mismanaged or lost. In fact, m... More »

Human Capital , Senior Leaders & Executives

Business Impact , Economy , Measuring and Evaluating

Remember that annoyingly perfect girl who sat in the front row of your ninth-grade English class, had a panic attack when she got less than an A+ on an assignment, and always received special attention from the teacher? Just like your classroom's prized pupils, the offi... More »

Human Capital

Business Impact , Economy , Measuring and Evaluating

Many trainers have probably spent at least one all-nighter in a hotel room, as our team recently did, scrambling to put a complex instructor-led training program back on track. We had previously discovered that wireless access to the custom enterprise application was no... More »

Senior Leaders & Executives , Workforce Development

Business Impact , Designing Learning , Human Performance Improvement , Management Development , Managing the Learning Function , Training and Development - General

With a 10 percent reduction in his company's workforce in late 2008, Stanley Works Chairman and CEO John Lundgren turned his concentration to keeping his employees "motivated, energized, engaged, and focused on company goals." The tool maker posted a better-than-expecte... More »

Learning & Development

Business Impact , Career Development , Change Management , Competencies , Economy , Human Performance Improvement , Managing the Learning Function , Training and Development - General