Creating a Post-Training Evaluation Plan

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James Kirkpatrick

With a strategy in place, you can get to Kirkpatrick’s Level 3 and Level 4—and demonstrate the value of your program. More »

Constructing a Business Case for Training: Cause, Coincidence, or Correlation?

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John Castaldi

Workplace learning and performance professionals are ever seeking to prove training’s business value. Read on for a pragmatic approach to this endeavor. More »

Seven Cures to Skipping the Needs Assessment

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Natalia Muller

When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »

Taming Meeting Monsters

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Mike Song

You've planned this meeting for two months, and finally, all the key players are here (except for the ones who are late). All you have to do is work through the agenda and get a decision made, and your dream project is on its way. Suddenly, disaster strikes, as strong "... More »

An Ounce of Prevention

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Vic Passion

Many trainers have probably spent at least one all-nighter in a hotel room, as our team recently did, scrambling to put a complex instructor-led training program back on track. We had previously discovered that wireless access to the custom enterprise application was no... More »