How Can Workplace Learning and Performance Professionals Instill Trust in an Organization’s Leaders?

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Stephen Covey

And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »

Why Innovation? Why Now?

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Pat Galagan

A young man we know recently made a career move some would find unthinkable. He left a software engineering job at Google to go to work for a little-known startup with few perks and no charisma to speak of. Among his reasons for making the switch was his sense that Goog... More »

Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Training for Agility: Building the Skills Employees Need to Zig and Zag

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Lisa Haneberg

With the pace of change increasing and with no end in sight, teams and organizations need to learn how to work nimbly on a daily basis. Agility is not simply a state of mind; it is a way of working. Learning professionals have the opportunity to help leaders, teams, and... More »